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Beauty Care Choices Policies

As a subsidiary of a licensed salon, Spa Plaza, we offer you the finest professional hair care with recommendations from our licensed cosmetologists - and at very competitive prices. Through our online store, we will be happy to supply you with professional haircare products when you can't make it into your salon. By using our website, you are acting as our personal client and we as your personal stylists. Products can be purchased online 24 hours a day, 7 days a week. You are using the website at your own risk.

Privacy Policy
Your privacy is important to us. We use the information you provide about yourself only to complete your order. We do not share this information with outside parties except to the extent necessary to complete that order. We use return email addresses to answer the email we receive. These addresses are NEVER shared with outside parties!

When will I be charged?
As a licensed personal shopping service, all online purchases negotiated via this website must be pre-authorized in full. You card is charged when the order is shipped. We never charge for products until they have been packaged for shipping to you.

Back Orders
When an item you ordered is on back order but we are told the item will be coming in within 7 shipping days, we will hold your order and notify you immediately via email. If the product does not come in within that time, we will automatically ship the remainder of your order. Your credit card will be charged for the products we ship only. We do not ship partial shipments.

If the total of your order falls below the minimum needed for free shipping due to a back ordered item not being available, you will still receive the free shipping.

Secure Shopping
To prevent unauthorized access and ensure the correct use of information, we use a secure server which safeguards the information we collect online. All transactions on our web site are protected this secure server software. Your name, address and credit card number cannot be read by anyone else. The safety and security of your order and personal information are very important to us.

Children's Privacy
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

As a salon we can only sell retail so we cannot discount further regardless if you are a licensed cosmetologist.

Legal Information
All products and companies referred to in this website are trademarks or registered trademarks of their respective companies or mark holders. Your use of the website is at your own risk. You are authorizing us, licensed stylists, to act as your personal shopper (a consumer service protected by the U.S. Federal Trade Commission) and you, as our personal client. Beauty Care Choices is not liable for any direct, incidental, consequential, indirect, or punitive damages arising out of your access to, or use of the website.

On March 9, 1998, the U.S. Supreme Court ruled in favor of haircare distributors and consumers: In a unanimous ruling, the US Supreme Court, 118 S.Ct.1125 (1998), found that once a lawful sale of a copyrighted item has occurred, the Copyright Act's prohibition against unauthorized distribution is inapplicable to a domestic or foreign distributor who decides to resell the item in venues other than those intended by the manufacturer of haircare or cosmetic goods. In the court's opinion: "Once the copyright owner places a copyrighted item in the stream of commerce by selling it, he has exhausted his statutory right to control its distribution. "We sell our retail products through a salon entity and we are licensed cosmetologists. We do not believe in diversion and will not sell wholesale, bulk, or in any way that we feel may put our products into the consumer mainstream circuit such as drug stores. Our products are to be used for the consumer only and not resold! We want you to order your products on the professional advice of your licensed cosmetologist and if you do not have your own, then we will be happy to act as your personal shopper. Beauty Care Choices is not a wholesale distributor or manufacturer. We are simply a salon retail establishment.

Limited Quantity
In order to protect our professional the hair care products from being resold in bulk to non-licensed professionals Beauty Care Choices limits each product to a maximum of 6 each per order. Beauty Care Choices is a retail establishment selling for the personal consumption of our clients.

Product Authenticity
We guarantee that all items purchased from are 100% authentic and original. We purchase our products from the same place your local salons do!

Our Guarantee
We guarantee all of our products and will be happy to take back unopened or unused merchandise within 30 days of receipt. Your order total will be refunded if we have erred. If the wrong product was ordered, the wrong address supplied or there has been a change of mind regarding the product - then your shipping charge will not be refunded.

For added security, we have also implemented AVS (Address Verification System). This is a verification system that compares the billing address information provided by the customer online with the billing address on file at the customer's credit card issuing bank. We have found this to be an excellent and effective method for preventing credit card fraud.

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